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Affiliate Operations Coordinator

Department: WestwoodONE
Location: New York, NY
CUMULUS MEDIA | WestwoodOne New York is seeking a talented and dynamic Affiliate Operations Coordinator. This role is responsible for providing maintaining and improving the quality of Affiliate databases available to the internal and external teams/partners and providing superior first level support to affiliate radio stations. This position will work primarily with our music & entertainment programming but will cross-train on our other programs and services.

Responsibilities:

  • Maintain affiliate database of contracts
  • Answer inquiries from client stations and other parties that contact Affiliate Operations for support, routing to internal teams or referring to external partners as necessary
  • Provide regular reports to internal teams and external partners as well as custom reports as requested
  • Provide affiliate station support: login credentials, download instructions, format clocks, promotions as well as sending affiliate communication memos via e-mail
  • Perform quality reviews of multiple databases- reconcile where necessary
  • Respond to confidential and time sensitive data-centric queries
  • Improve existing processes and procedures to enhance the speed and accuracy of entry and processing
  • Generate documentation around internal processes and procedures

Key Competencies:

  • Strong analytical skills; Very comfortable working with complex data sets in Excel
  • Ability to learn quickly to provide and interpret detailed and customized reporting
  • Strong customer focus
  • Excellent communications skills, both verbal and written
  • Ability to analyze and solve problems
  • Ability to organize, prioritize and multi-task

Education and Experience:

  • Minimum Associate Degree or Equivalent Work Experience
  • Advanced skill ln Microsoft Office Suite, particularly Excel
  • Experience with HTML code & Naboo (or similar web development interface) a plus
  • Experience with Constant Contact (or similar applications) a plus
  • Experience with Counterpoint a plus
  • Radio, Tech and/or production experience desirable, sales experience a plus
  • Knowledge of the entertainment, music and sports radio landscape in the US a plus

What we offer:

  • Competitive pay
  • Professional growth and career path
  • Focused, responsible and collaborative work environment with the ability, to ask “what if” and try innovative solutions
  • Medical, Dental & Vision Insurance coverage
  • 401K with company match to plan for the long-term
  • Paid Vacation & Holidays

For immediate consideration, please visit www.cumulus.com/work-here/

For more information about CUMULUS MEDIA, visit our website at: https://www.cumulus.com

CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

Cumulus is an Equal Opportunity Employer (EEO)

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